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6. Data
Network PSPDN (Packet Switched Public Data Network) to cover all
DHQs. Frame Relay Network to provide access upto 2 Mbs will be
introduced in major cities. High Speed VSAT network for providing Voice
and Data will be expanded. ATM network will be introducd. Internet
network will be expanded. Make available sufficient bandwidth for the
spread of Internet and Information Technology Set up Internet Nodes at
SSA Headquarters by January 2000 and then upto District Headquarters.
7.
Modernisation of Customer Services Computerised billing and
accounting in all the Divisions. Modernised Fault Repair Service.
Computerised Directory Enquiry Services for all SSAs. Completion of
National Directory Enquiry service for all SSAs. Computerise Commercial
activities in all the Divisions. Provide greater accessibility for
payment of bills. Provide single window customer service centres.
8. New
Services It is aimed to provide widest permissible range of service
with (the quality of service of) world standard quality to the
customers at reasonable prices.The following services are identified to
be introduced by DTS. ISDN upto all SSA Headquarters. ISDN upto DHQ
level subject to availability of demand. IN in first phase in a few
major cities and in the next phase all over the country. Internet
Services. Mobile Service. Multimedia Services. The following services
have been identified as Value Added Services by the Department of
Telecom Services for franchise to private/public sector companies on
non-exclusive basis. Cellular Mobile Telephone Service Radio Paging
Service Electronic Mail Voice Mail and Audiotex Service Video
Conferencing Videotex Internet Public Mobile Radio Trunked Service 64
kbps CUG Data Service through VSAT Credit and Authorisation.
9.
Telegraph Ensure delivery of 98% of the telegrams within 12 hours
and 100 % of the telegrams within 24 hours through Store and Forward
Fax Facilities and by modernisation of telegraph services by the
introduction of micro processor based technology.
10.
Special Focus Areas While providing telecom facilities liberally
during the plan period 1997-2002, priority for early completion within
this period will be given to the following areas: Sensitive Border
areas. Tribal and Hilly areas. Industrial Growth Centres.
11.
Staff Quarters Achieve 30% staff satisfaction for all the difficult
areas of North-East and other states. Achieve a staff satisfaction
ratio of 20% on the average by 2002. |
General Section
